Service to our customers – that is the primary reason for our existence. The Authority’s commitment to our customers is easy to sum up:
We will provide our product and services with the highest quality standards at competitive prices.
We will work to provide an adequate and dependable supply of water, under all conditions, for both now and for the future.
We will deal fairly with all of our customers, building on the Authority’s reputation for prompt service dependability, integrity, courtesy, and competence.
We will stay abreast of emerging technology and use that technological change which enhances our ability meet our customers’ needs.
We will encourage and use innovations and improvements that control or reduce costs without sacrificing quality service.
We will maintain our water supply facilities and equipment system to assure safe operations and appearance.