How To Terminate Service
A consumer who, for any reason, wishes to terminate his liability for service shall give a written order to the Authority to do so. Oral or telephone orders will not be accepted. The Consumer shall be responsible for payment for service rendered by the Authority until such written notice is received and in addition a reasonable time shall be allowed from the receipt of such notice for reading the meter and shutting off the water. The Consumer must allow the Authority access to the meter to allow for a final reading and preparation of a final bill. If the Authority is not given access to the meter, the consumer is liable for all water used and any damage to the meter until access is given.
Before any discontinuance of service to a landlord’s property due to a request for voluntary relinquishment of service by the landlord; the landlord shall state in a form bearing his notarized signature that all of the affected dwelling units are either unoccupied or the tenants affected by the proposed discontinuance have consented in writing to the proposed discontinuance. Such form shall conspicuously bear a notice that false statements are punishable criminally.
Discontinuance of service by the Authority for non-payment of a bill or violation of these rules shall not cancel the application for service nor constitute a waiver of the rule.
