About
Welcome to Wilkinsburg-Penn Joint Water Authority
In 1877, five young businessmen in Sterrett Township organized the Pennsylvania Water Company to provide for the water needs of the little village of Wilkinsburg. In 1888, it merged with the Penn Water Company, the first growing step in a succession of quality service to Western Pennsylvania communities. In 1946, the Pennsylvania Public Utility Commission approved purchase of the Pennsylvania Water Company by the eight month old Wilkinsburg-Penn Joint Water Authority (WPJWA), formed on September 11, 1945 at a meeting of officials of the Borough of Wilkinsburg and Penn Township. Today the Authority is governed by a twelve member Board representing East Suburban communities.
0
th
Largest Water Authority
in the State
in the State
0
K
Customers
Serviced
Serviced
0
M
Gallons of Water
Pumped Each Day
Pumped Each Day
0
Hours
To Turn River Water into
Treated Drinking Water
Treated Drinking Water
Fifth Largest Water Authority
We are the fifth largest water authority in the state and currently serve a total of 40,000 customers. Our borders reach from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe. Our regulations are set by the DER, EPA and Allegheny County Health Department.
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Water
Water is so common that we rarely give it a thought. We turn on the tap and it’s there. But what if there were no water?
Commitment to Customer Service
Service to our customers – that is the primary reason for our existence.
Service to our Customers
The primary reason for our existence is customer service. The Authority’s commitment to our customers is easy to sum up:
- We will provide our product and services with the highest quality standards at competitive prices.
- We will work to provide an adequate and dependable supply of water, under all conditions, for both now and for the future.
- We will deal fairly with all of our customers, building on the Authority’s reputation for prompt service dependability, integrity, courtesy, and competence.
- We will stay abreast of emerging technology and use that technological change which enhances our ability meet our customers’ needs.
- We will encourage and use innovations and improvements that control or reduce costs without sacrificing quality service.
- We will maintain our water supply facilities and equipment system to assure safe operations and appearance.
WPJWA Now Accepts Electronic Payments
Please be sure you are utilizing the correct phone number for our new payment provider, Invoice Cloud, at (844-750-0001) when making a payment by phone or online.
Emergency Phone Number Sign-up
Wilkinsburg Penn Joint Water Authority is the authority governed by a twelve member Board representing East Suburban communities from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe.
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Contact Us
2200 Robinson Boulevard
Pittsburgh, PA 15221
Monday – Friday
8:00am – 4:15pm
