Applications are reviewed during normal business hours, Monday – Friday 8:00am – 4:15pm. Please allow 24-48 hours for a response via email. If your water is currently OFF and you need immediate assistance, please call customer service at 412-243-6200 and one of our representatives can assist in scheduling your water turn on.
The Wilkinsburg-Penn Joint Water Authority Application for new service
Service connection will be made and water will be furnished upon written application by the prospective Consumer or properly authorized agent on forms prepared by the Authority for this purpose and after the approval of the application by the Authority. The application and these rules shall constitute the contractual relations between the Consumer and the Authority and each Consumer, by the taking of service, agrees to be bound thereby.