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Apply for Water Services

Applications are reviewed during normal business hours, Monday – Friday 8:00am – 4:15pm.  Please allow 24-48 hours for a response via email.  If your water is currently OFF and you need immediate assistance, please call customer service at 412-243-6200 and one of our representatives can assist in scheduling your water turn on.

The Wilkinsburg-Penn Joint Water Authority Application for new service

Service connection will be made and water will be furnished upon written application by the prospective Consumer or properly authorized agent on forms prepared by the Authority for this purpose and after the approval of the application by the Authority. The application and these rules shall constitute the contractual relations between the Consumer and the Authority and each Consumer, by the taking of service, agrees to be bound thereby.

Name(Required)
Service Address(Required)
Mailing Address for bills
Previous Address
Do you need the service terminated at the previous address?
Customer Type:
Owner's Mailing Address
Property Type
I decline to have anyone but myself receive information on this account.
MM slash DD slash YYYY

Below: Upload the documents that pertain to your application. Be sure to select the correct file type that you are using.

Accepted file types: jpg, jpeg, png, gif, Max. file size: 300 MB.

Max. file size: 300 MB.
Accepted file types: jpg, jpeg, png, gif, Max. file size: 300 MB.

Max. file size: 300 MB.
Accepted file types: jpg, jpeg, png, gif, Max. file size: 300 MB.

Max. file size: 300 MB.
Accepted file types: jpg, jpeg, png, gif, Max. file size: 300 MB.

Max. file size: 300 MB.

Water Service

Water service will be initiated without charge providing the turn on is performed during regular working hours (8:30 A.M. to 4:00 P.M.) Monday through Friday, except holidays. A responsible person, at least 18 years of age, must be present and able to provide access to the meter when the water is turned on. If at that time the internal plumbing does not meet Authority specifications and is not leaking, the consumer must accept responsibility for the water being left on by signing the work order that outlines what needs done to be in compliance. The Authority will give the consumer thirty (30) days to bring the plumbing up to Authority specifications and inspected by the Authority. At which time, if not completed, water service will be terminated.