We are the fifth largest water authority in the state and currently serve a total of 40,000 customers. Our borders reach from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe. Our regulations are set by the DEP, EPA and Allegheny County Health Department.
Change is inevitable. Ready or not, difficult change will happen. At the Wilkinsburg-Penn Joint Water Authority, we choose to be ready. We react well to change because we anticipate the certainty of change.
The Board of Directors recognizes its inherent responsibility to meet the demands of public trust and confidence in providing our service to the community. Meeting this responsibility requires that the Authority not merely adapt to change but that we foresee that change, when possible, and thereby protects the communities we serve from the ravages of detrimental change.
We, as providers of drinking water, have a burden of responsibility more acute than many other organizations. We are charged with the responsibility to gather, process, protect, and nurture a basic necessity of life. In addition, an implied public trust derives from our mission to serve and promote the general welfare of those who drink our water. We do all in our power to meet our responsibilities without compromising that confidence, trust and dependency.
Everyone involved in the Wilkinsburg-Penn Joint Water Authority is fully aware of his or her contribution to our basic mission: service to the public. Fulfilling that mission means securing our own personal welfare and that of our customers. Our past successes are important links to our future endeavors. Each Board member knows that meeting Authority objectives and goals can only be achieved by the contributions of all. So, as we go forward, be confident that we who are charged with charting the course, pledge our support to all who commit their efforts to our important mission.
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Wilkinsburg Penn Joint Water Authority is the authority governed by a twelve member Board representing East Suburban communities from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe.
Monday – Friday
8:00am – 4:15pm
Please be advised that the Wilkinsburg-Penn Joint Water Authority main office will be closed during the week of December 4, 2023, for a system upgrade. The office will reopen on Monday, December 11, 2023. Currently, the option to pay over the phone is not available. Online payments can be made at wpjwa.com, and representatives are available by phone and firstname.lastname@example.org. If customers need to make a payment in person, please use the 24-hour drop box located near the drive-through window at the main office. Due to the inconvenience of this closure, there will not be any water service terminations for nonpayment scheduled during this time.
An earlier notice regarding the closure stated that the office would reopen on Tuesday, December 5. Unfortunately, the closure has been extended until Monday, December 11 to accommodate additional upgrades.