Standard Right-To-Know Request Form
Anyone requesting the SHUT OFF DATE, AMOUNT DUE TO STOP SHUT OFF & TOTAL AMOUNT DUE, on any account can obtain that information without a Right-To-Know.
Any lien requests filled out on a Right-To-Know form need to be given to a supervisor for completion.
Any Right-to-Know requests that are 5 pages or more will be charged .25 per page. Any requests between 1-4 pages will not be charged as a courtesy from the Wilkinsburg-Penn Joint Water Authority
- Documentation must be made on the account when verifying that tenant lives here – include their name.
- Landlord can request information without Right to Know.
OWNER OCCUPANT (OO)
- After verifying, (OO) can request information on account without filling out Right to Know
- An authorized person can request information on account without filling out Right to Know
- An authorized person CANNOT request a Perm on/off but CAN request a delinquent turn on
LANDLORD/TENANT (LT)
- Landlord can request information without Right to Know
- Tenant will need Right to Know when wanting information of account
- A tenant can request a delinquent turn on after verifying tenant resides at property with the following questions: 1.) What is name of landlord? 2.) What is the full service address? (including zip code)
TENANT OCCUPANT (TO)
- Tenant has the right to request information without a Right to Know
- An authorized person can request information on account without filling out Right to Know
- An authorized person CANNOT request a Perm on/off but CAN request a delinquent turn on
