Payment Methods

WPJWA’s Payment Methods are:

- Pay By Phone
- Pay By Check
- Web Payments
- In Person

Great News!

Wilkinsburg-Penn Joint Water Authority has completed the transition to our new online payment platform. With the upgraded platform, you can take advantage of the following features:

  • View and pay your utility bills anytime 24/7 via an easy-to use online portal
  • Set it and forget it with AutoPay – save time and avoid late or missed payments
  • Enroll in Pay by Text to get text notifications about your bill and pay on the go
  • Sign up for paperless billing and receive your invoices by e mail
  • Pay over the phone using a landline or mobile device by calling 844-750-0001

The convenience fee of $2.95 per transaction still applies.

Click the Web Payments button to pay online or register for new features.

See the flyer

How to Read New Bill 

Pay By Phone

Pay your bill via Pay by Phone using either a credit card or E check. You can call our main number 412- 243-6200 & choosing our payment by phone menu option or you can dial into this service directly at 844-750-0001.

Call Us

Pay By Check

Mailing address: Wilkinsburg-Penn Joint Water Authority 2200 Robinson Blvd. Pittsburgh, PA 15221 All Checks should be made payable to “WPJWA”

In Person

Payment of WPJWA water bills can be made at the following location: Wilkinsburg-Penn Joint Water Authority 2200 Robinson Blvd Pittsburgh, PA 15221

Emergency Phone Number Sign-up


Wilkinsburg Penn Joint Water Authority is the authority governed by a twelve member Board representing East Suburban communities from the City of Pittsburgh to the Westmoreland County line and from the Monongahela River to the Allegheny River. We pump an average of 22 million gallons of water per day through 430 miles of pipe.

Contact Us

2200 Robinson Boulevard Pittsburgh, PA 15221

Monday – Friday
8:00am – 4:15pm

© Copyright 2023 WPJWA | Web design by Katapult Marketing


Dear Valued Customer, 

Earlier this year we started the first of many changes to improve your customer experience by upgrading  our website and payment portal. We also implemented a new phone system that offers a customer  callback feature and shorter hold times. Now comes the most significant change, an update in our billing  process. 

We are excited to announce your new 8.5” X 11” bill! Enclosed in this notification letter is a sample image of the new bill and a guide on “How to Read Your New Bill.” The new bill will include a return  envelope and begin mailing this December. Please note – no return envelope will be included with your  bill if your account has a credit balance or you are on autopay. Your account number is also changing but don’t worry, you will still be able to use your old account number when you call in and when you make a  payment. 

In order to facilitate the changes, our main office will be closed to the public on Friday, December 1, and  Monday, December 4 for our billing system upgrade. Representatives will still be available on those  dates to take your calls for customer service inquiries and emergencies. As part of this upgrade, our  online payment option will be unavailable for a portion of the day on Monday, December 4. If you need  to make a payment in person, please use our 24-hour drop box located near the drive-through window.  Due to the inconvenience of these closures, no water service terminations for nonpayment will be  scheduled on these dates. Our office will reopen on Tuesday, December 5 at 8:00 a.m. 

We apologize for any inconvenience and appreciate your patience as we continue to navigate these  changes. Please continue to check our website at for any further updates. 

Thank you! 

Doug Komandt 

Executive Director