IMPORTANT NOTICE:
Beginning April 1st 2023, Wilkinsburg-Penn Water Authority will be transitioning to a new online payment platform. With the new platform, you’ll still be able to pay online, 24/7, safely and securely. Payments can be made with a convenience fee of $2.95 by calling our new pay by phone number (844-750-0001).
Please note: During this transition, AutoPay, paperless billing, and balance information will be temporarily unavailable. These features will resume when we complete the full transition to the new payment platform this fall.
If you have any questions at all, please contact us at 412-243-6200 or email us at custserv@wpjwa.com.
Your existing access is still available through March 31st 2023 by accessing the links below.
To view account information or pay online using either a credit card or E-Check click here
Please be aware that you will be charged a $1.90 convenience fee for using Online Bill Payment or Pay by Phone
Now offering Pay by Phone using either a credit card or E check. Click here
To view your account information or make a payment online see information below:
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In order to view account information or pay online you must have your Customer ID and service Location ID available.
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To find your customer and location ID’s click on this link
Customer Bill Explained
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To view your account information, you will need to create an online account
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To pay online you will need either your credit card information or checking account information
